How can we help
We're here for you every step of the way.
How can we help
We're here for you every step of the way.
How can we help

We're here for you every step of the way.

FAQ'S
Got more questions?
Contact us through the form below.

Getting Started


What is co-living?

Co-living is a form of shared housing that was made for purpose-driven lives. It is a modern and urban lifestyle that centres around empowering members in your community to be active contributors and collaborators. The millenial workforce today is a mobile urban population that is rapidly-growing. The lack of access to high-quality living spaces is just one of the many housing problems millenials face.

Hmlet co-living offers housing solutions for millenials to have access to high-quality living spaces, more flexible leases and all-inclusive memberships (utilities, housekeeping and social events).


What is a Hmlet member?

Once you secure a room in one of our co-living spaces (1 month deposit + 1 month rent) you automatically become a Hmlet member. That means that you will be invited to all the events Hmlet organises and have access to exclusive offers on top of meeting new people. A Hmlet membership means that you have chosen to become part of a community of people that live together and are accountable to each other.


Am I committing to anything if I schedule a viewing with Hmlet?

No, you have no obligations and bear no costs either. We will only be showing you rooms that match your profile.


What services does my membership include?

At Hmlet, we take care of the little things so you can enjoy your space and the company of your fellow members. That’s why our memberships are inclusive of utility bills and weekly common area cleaning. We also offer a single point of contact with our Hmlet Community Managers who provide logistical support throughout your membership.

Hmlet also offers personal living space cleaning services for an additional fee (bedroom and/or bathroom). You can opt for weekly or ad-hoc cleaning, bookings for additional cleaning are made through the Hmlet App or your dedicated Community Manager.


What will I find in my room/apartment?

All Hmlet homes are move-in ready and come fully equipped with stylish contemporary furniture, kitchen equipment and utensils.

Your room comes fully furnished with a bed frame, mattress & mattress protector, and closet (most Master Rooms will include a desk and side table). You can bring your own furniture in your room too if you prefer (set-up and removal costs will incur).

A move-in set is available for purchase at an extra fee, consisting of 2 pillows, fitted sheet, duvet, duvet cover & a towel set (bath and face). Everything will be set-up by our Hmlet staff before you move in.


Is Hmlet pet-friendly?

Not at the moment, unfortunately.


Is cooking allowed in the house?

Yes, you can cook anything you like. We only ask that you be mindful of the members that share your space and share the goodness!


Can I host friends and family who would like to visit me?

Absolutely! As long as you respect the space you’re sharing with your fellow members. For guests staying more than 6 days, an extra fee will be charged. Conditions may vary depending on your room category.


Do the apartments have bed linens and towels?

Hmlet provides linen, towels and move-in kits for purchase. Your bed will already be made when you move into your space. Do note that linen and towels come in a set and cannot be purchased separately.


What is the internet speed in my home?

All our homes offer 1Gbps fibre broadband that's already included in your monthly rent.


Support


How do I get in touch with a Community Manager?

If you’re not a member yet and have some burning questions, talk to us through the contact form below.


What do I do if I have an emergency in my flat?

Whether your air-con is faulty, or a lightbulb isn’t working, email in to help@hmlet.com and our Community Managers will help you right away.


Is there an app for Hmlet members?

The Hmlet app is on its way! We’re working on an app that’s going to change the way you live. You’ll be able to book services and report home related issues directly on the app. You can also keep track of Hmlet events and have a quick preview of who’s in your building through the app.


Who do I contact if I have an emergency?

You may refer to the emergency contact list behind the main door of your apartment.

Alternatively, you may contact the Hmlet helpline +65 9339 7254. This hotline is only for members to use and is available 24/7. Only housekeeping and maintenance matters will be processed.


People, Matching & Community


What is people matching?

At Hmlet, we believe that life is richer when like-minded people live together. Leveraging advanced psychometric techniques, Hmlet matches you with existing members who have compatible psychological profiles as you and are likely to benefit from your company.


What criteria does Hmlet use to match people?

Hmlet uses 10 data points to draw up the co-living profiles of every member. From there, we’re able to cater to the lifestyle and developmental needs of its members regardless of how long they stay in the space or where they come from.


Is it possible to get to know my flatmates before I move in?

Absolutely! As your Community Manager organises the viewing of your potential home, you will hear about the other people that share the apartment you are looking at. You will only be shown an apartment that’s shared by people whose profiles match yours.


What if I am unhappy with my match?

Becoming a Hmlet member means that you have access to all Hmlet homes. Should you find yourself in a situation where a potential mismatch is causing you distress and you have taken all steps to address the occasional relationship hiccups, we will place you in the next available apartment that matches your profile.


What type of community life can I expect?

We hold weekly and monthly events that bring Hmlet members together for some fun and networking. Our events range from parties, workshops to city-discovering tours. Make sure you keep an eye out on our Facebook page and Instagram for upcoming events!


Terms & Payments


Is there a minimum stay I have to commit to?

Unless you are staying with us at Hmlet@KeSa House, You have to commit to a minimum stay of 3 months with Hmlet. Afterwards, your contract will be extended on a month-by-month basis and you’ll be able to vacate your home or transfer to any of our other co-living properties around the world, as freely as you want. We simply request you provide us a 30 days notice period.


What documents will Hmlet require from me?

We need a copy of your Passport/ID/IC and a copy of a valid visa/employment pass. That's it!


Do I need to pay a security deposit?

Yes, we need to hold on to 1 month’s worth of rent as deposit.


Will my security deposit be refunded immediately after I move out?

If there are no accident or damage cost incurred to you, your deposit will be refunded within 30 days after your move-out.


Can my deposit be transferred to a different/overseas bank account?

Absolutely! We can refund your deposit to any account that you provide us with.


Can I pay my deposit/invoice after I move in?

We require the security deposit amount to be paid before your move in. Your invoice can be paid a few days after your move in (through your account from abroad or after you open your bank account).


Can I pay my deposit/invoice with a credit card?

Yes, however a 3.5% processing fee will be charged.


Do I need to serve notice if I choose to vacate my apartment?

Whether you’re leaving the country, relocating or would like to change your neighbourhood, you’ll have to inform us 30 days in advanced.


When is rent due?

Rent is due on the 1st of every month. If you moved in mid-month, your rent will be prorated from the day of the month you moved in with us.


Does Hmlet have any other charges apart from rent?

Hmlet charges an annual $200 administration fee.


FAQ'S
Got more questions?
Contact us through the form below.
FAQ'S
Got more questions?
Contact us through the form below.
FAQ'S
Got more questions?
Contact us through the form below.
Tell us how we can help
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Tell us how we can help
Tell us how we can help
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or if you want to request a viewing instead

or if you want to request a viewing instead

Tell us how we can help
Tell us how we can help
YOUR DETAILS
YOUR MESSAGE

or if you want to request a viewing instead

or if you want to request a viewing instead

Tell us how we can help
Tell us how we can help
YOUR DETAILS
YOUR MESSAGE

or if you want to request a viewing instead

or if you want to request a viewing instead

Ready to find your home?
Want to contact us for something else?  Get in touch here.
Ready to find your home?
Want to contact us for something else?  Get in touch here.
HMLET
Hmlet HQ
7C, Boon Tat Street,
Singapore 069614
LOCATIONS
© 2019 Hmlet. All Rights Reserved.
HMLET
Hmlet HQ
7C, Boon Tat Street,
Singapore 069614
LOCATIONS
© 2019 Hmlet. All Rights Reserved.
HMLET
Hmlet HQ
7C, Boon Tat Street,
Singapore 069614
LOCATIONS
PrivacyTerms & Conditions© 2019 Hmlet. All Rights Reserved.